Making a centralized effort

ProMedica Health and Wellness Center consolidates 11 practices into one location

The ProMedica Health and Wellness Center facility brings together 11 system physician practices from different parts of the city into one location to facilitate patient access and create a sense of place.

The 230,000-square-foot ambulatory care center features bariatrics, digestive health and endoscopy suites, and physician practice space. The promenade circulation spine features clearly defined entry portals to point-of-care destinations. Healing garden courtyards provide connections to nature and bring an abundance of daylight inside.

HKS formed cross-functional teams with leaders from each practice to determine current space utilization in the existing buildings and to gain an understanding of the current state of operations. The multidisciplinary teams helped to establish the center’s future-state operational model, space requirements and exam-room utilization.

The analysis resulted in a collaborative model of care that allowed ProMedica to reduce space requirements for the wellness center while saving construction costs on the $50 million project. Room standardization and connectivity among 23 modules gives the center more flexibility, making schedule load leveling easier and increasing the potential for higher exam-room utilization.