The right parts can make all the difference.

The reliability of a product depends on the quality of each part that makes it up. This is why A-dec rigorously tests, refines, and often designs and manufactures components, down to the smallest elements like gaskets and fasteners.

Why choose manufacturer recommended replacement parts?

Choosing A-dec recommended replacement parts matters. Parts that are not specifically designed or selected for an A-dec product can compromise the output and functionality of your equipment. Our recommended parts are also crafted from materials selected to endure the rigorous demands of the dental environment.

Through time, A-dec makes it easy to continue choosing recommended parts by providing the highest level of support, and upholding the longest parts retention policy in the industry:

• Service parts - Retained for 15 years following model discontinuation. These include items subject to wear that require regular maintenance and replacement under normal use. Service parts are designed for straightforward field replacement, often bundled into convenient kits.

• Cosmetic parts - Retained with colour-match support for five years. These are non-critical items that enhance the product's appearance, such as covers and styling elements. After five years, if an item is function-critical, it is managed under the service parts policy.

What are the benefits of using A-dec recommended parts?

There are several key benefits of using A-dec recommended parts on your dental equipment.

Safety - Using manufacturer-approved parts helps maintain compliance with safety standards. Parts that are not approved can impact patient and staff safety.

Functionality - A-dec recommended parts are specifically engineered to work seamlessly with the equipment, ensuring smooth functionality, and reducing the risk of malfunctions during procedures.

Longevity - Authentic parts are designed to match the quality and specifications of the original dental equipment, helping prolong the equipment's life and reduce long-term replacement costs.

Common areas for inauthentic parts use.

Always make sure your technician is using A-dec recommended replacement parts. Here are some common areas to review:

• Syringe - Always use syringe tips specifically branded for their corresponding manufacturer's syringes. You can recognize A-dec tips by the “a” symbol above the three grooves on each tip. Using incompatible tips may damage the O-rings within the tip retainer nut assembly, potentially leading to syringe tip ejection, potentially resulting in ingestion or inhalation of the tip.

• Control block cartridge: Supplying and controlling coolant water to the handpiece is critical to patient safety and can be compromised by the use of a cartridge made from low-quality materials that wear out quickly and increasing the risk of malfunctions and failures.

• Lubricant: Using manufacturer recommended lubricants, such as silicone-based lubricants for HVE/SE valve O-rings, is crucial. Proper lubrication helps minimise the accumulation of dirt and debris, reducing wear and tear. It's important to avoid petroleum-based lubricants, such as Vaseline, as they can cause O-rings to swell and crack. Additionally, using the wrong oils can lead to oil bleeding and potential blockages in the hydraulic system due to the additives they contain.

• Tubing and hoses: Low quality tubing used in water and air supply lines can deteriorate quickly, crack, or leak harmful chemicals. These are especially dangerous as they directly affect patient safety and equipment functionality. A-dec’s internal tubing is colour-coded to support technicians during installation, ensuring repairs are completed efficiently to get your practice back up and running with minimal downtime. A-dec design their spare parts with forward-thinking features to meet the needs of a dental practice. A key example is our waterline tubing, made with AlphaSan® to reduce contamination buildup and maintain the health of your equipment’s internal components.

• O-rings and Gaskets: These small components are crucial in sealing connections in dental equipment. O-rings and gaskets that are not manufacturer approved may not have substantial elasticity and durability, leading to air or water leaks and causing potential contamination or operational issues.

Using approved parts will ensure your dental practice meets the needs of your patients and staff. For durability and safety to hygiene it will ultimately help to reduce long-term risks and costs for dental practices.

Does A-dec dental equipment require a lot of maintenance?

A‑dec dental equipment is built for durability. Regularly scheduled checkups and A-dec replacement parts help ensure you get the most out of your equipment.

Dentists can also access A‑dec Preventative Maintenance Kits to help minimise down-time and repeat visits and maintain A-dec equipment.

Can I purchase A-dec replacement parts for older products and modules?

A‑dec offers service parts for a range of legacy products. Reach out to your A‑dec Territory Manager or Dealer for more information.

Will using non-A-dec recommended parts affect my warranty?

You have invested in high-quality dental equipment, but when it comes to their annual or occasional maintenance, it's crucial to remember to use only the manufacturer’s recommended spare parts. While opting for what seems to be the cheapest and quickest solution may be tempting, using parts that aren’t manufacturer-approved will immediately compromise the quality and performance of your equipment.

Additionally, the dental equipment will no longer be recognised as an original manufacturer product. This may void the warranty, placing full responsibility for its performance on the user. A-dec warranty is based on dentists using A-dec recommended products. Therefore, non-manufacturer replacement parts can invalidate warranties.

In conclusion, dentists and technicians need to be aware of the importance of using only A-dec recommended parts to preserve the integrity and functionality of A-dec products. This helps ensure they continue to perform in demanding dental environments.

To learn more about how A-dec provides high-quality solutions for your customers, contact your local A-dec Dealer or A-dec Territory Manager.