Measure customer satisfaction in private clinics with HappyOrNot

Create an excellent patient experience to increase patient loyalty and lifetime value by understanding how your patients feel about your services and expertise.

Discover growth opportunities and improve the patient experience with HappyOrNot survey tools placed at multiple touchpoints of the patient journey.

HappyOrNot’s solution empowers private clinics to become the go-to health care provider by offering several key benefits, such as ensuring you have knowledgeable staff who provide proactive advice to patients with empathy, identify areas for development and continuous improvement, and delivering high-quality healthcare services.

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Åkerlundinkatu 11, 33100 Tampere, Finland

HappyOrNot Ltd.

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How Knox Community Hospital uses instant, quality feedback data to increase patient satisfaction scores

In an effort to better connect patients’ perception of the hospital’s patient services offering, doctors, nurses and staff, Knox Community Hospital turned to HappyOrNot to help with collecting instant, quality patient satisfaction data.

“HappyOrNot has given us at Knox Community Hospital the ability to see our days from a whole new and different perspective. Today, our doctors, nurses and staff are provided with the opportunity to hear from our patients at lightning speed and address any issues even before the day ends.”   - Carson O’Neill Operations Coordinator of Physician Services, Knox Community Hos...

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Demonstrate good patient care with the HappyOrNot hospital feedback tool

Increase patient satisfaction by using continuous, instant feedback insights and boost service reputation, improve quality of care, and secure increased funding – all in a single dashboard.

Satisfied patients = more revenue. The in-moment patient feedback data helps healthcare providers quickly identify improvement areas, validate changes, and adapt to evolving patient needs. With HappyOrNot, hospitals can better ensure patients’ expectations are met, enhancing the quality of care physicians and staff members provide.

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Boost customer satisfaction in residential and care homes

Provide excellent quality of care to ensure high resident and visitor satisfaction and boost reputation, referrals, and revenue with continuous in-moment feedback.

Discover growth opportunities and improve the resident experience in your care home with HappyOrNot survey tools. With steady revenue streams and a high retention rate of personnel, your residential care home can focus on what truly matters: delivering exceptional care and improving the lives of your residents.

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Products associated

patient satisfaction interactive terminal

Smiley Touch™

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